Compass follows a rigorous process to benchmark operational performance

Mobilisation

Compass works to a proven process that defines detailed scope and deliverables, establishes the resources required for the engagement, produces the delivery plan, and communicates the objectives and approach.

Fact finding

Having established the business context, Compass assesses process maturity and compliance, collects and validates the operational data required, and commences the benchmarking process.

Performance analysis

Comparative analysis of operational data across many businesses and insight into leading practice allow Compass to conduct root cause analysis and identify the scope of the improvement opportunity.