Business Transformation
Organisations and industries vary widely in their strategic use of information technology. Those in an early stage of maturity still focus exclusively on tactical goals such as reducing costs and increasing productivity. Markets with a higher level of awareness focus on deploying IT to gain a competitive edge by pursuing new markets, revealing latent business opportunities, and integrating leading IT practices into core business functions.
The Compass Business Transformation Service enables organisations across the maturity spectrum to achieve their objectives regarding the use of IT. We apply Compass Fact Based Consulting® to develop comprehensive programs to reduce costs, optimise the economy of scale benefits of a merger or consolidation initiative, arrive at effective "buy" or "build" decisions on systems, and successfully support the business on an ongoing basis.
Through analysing business requirements, Compass reveals the symbiotic relationship between IT and the business. Using our proprietary models, Compass collects business and IT services metrics, identifying key drivers of cost, productivity, and volumes. This enables a comparative analysis against market standards. We identify linkages between IT operations and business activities, enabling the development of change plans, combined architectural plans, road maps, and business cases that provide guidance through consolidations, expansions, the development of new applications, business process optimisation plans, and other initiatives.
To ensure the realisation of benefits from transformation initiatives, Compass develops and implements effective change management programs. Characteristics include mandated pre- and post-initiative assessments, the establishment of fact-based communication frameworks between the business and IT (and their respective stakeholders and shareholders), and the implementation of tools and processes to increase transparency.
Benefits include improved decision-making, clearly defined priorities, increased credibility and the application of IT to provide business advantage.