Benefits Management

Compass helped a leading North American financial services firm assess its approach to measuring Application Development performance. A broad range of initiatives was examined, including existing Balanced Scorecards, key performance indicators, and specific metrics.

The rapidly changing economic environment of the last 12 months has driven an unprecedented need for business transformation to deliver both cost reduction and increased productivity. This demand, in turn, has brought about a renewed focus on the role of change management in ensuring that results are achieved and quantified. Compass examines the role of change management in targeted performance improvement programmes.