Sourcing
Businesses face increasing pressure to ensure that sourcing decisions deliver best value. The Compass Sourcing Service provides client organizations with direction and guidance throughout the outsourcing lifecycle. We help define sourcing strategies, establish objective baselines to facilitate client/vendor negotiations, evaluate outsourcing agreements on an ongoing basis, and implement governance mechanisms to manage the relationship over the long term.
Prior to outsourcing, we baseline a client organization's existing operations, assess future plans, catalogue services, and define market prices to enable appropriate sourcing decisions.
Once a decision to outsource has been made, Compass assists in building the RFP, evaluating responses, negotiating and constructing contract terms, and transitioning the internal management structure. Throughout the course of a contract, Compass defines and executes benchmarking clauses to ensure outsourced operations deliver value for money and address business requirements.
Compass develops governance frameworks to align service delivery with core organizational objectives and to ensure that the retained organization is positioned to maximize value creation from the outset of the deal.
At the end of a contract term, Compass helps clients consider their options and review their sourcing strategy based on new business imperatives. We often facilitate a "best of breed" approach through a multi-vendor environment, segmenting services into commodity, strategic, applications, infrastructure, and other categories.